Training

Digital Identity , Events

The Role of Digital Identity in Account Opening & Onboarding

The Role of Digital Identity in Account Opening & Onboarding

A poor customer experience and insufficient security in the account opening process has been shown to directly negatively impact long-term customer loyalty, retention and profitability. New technologies, such as digital identity verification, facial comparison, e-signature, liveness detection, biometrics, and more - are helping banks reinvent how they attract and convert new applicants into happy customers during the digital account opening and onboarding process - while reducing abandonment rates and application fraud.

Key Topics in this session will include:

  • Strategies for removing friction in the mobile account opening experience
  • How to mitigate application fraud and synthetic identities
  • Industry data on investment priorities and adoption of new digital ID tech
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