Call center fraud is one of the leading threats that financial institutions will battle next year because fraudsters consider the centers to be an easy target. But what can be done to mitigate this threat?
In case you missed ISMG's 2013 Fraud Summit - or even if you were there and want to share insights with colleagues - I'm pleased to announce the availability of a series of session videos featuring top fraud experts.
Federal investigators announced five more arrests this week in connection with a $45 million ATM cash-out and prepaid card fraud scheme. Learn why experts expect these types of crimes to become even more common.
Financial institutions and businesses in other sectors must continually collect information about their online customers to ensure stronger authentication, says Avivah Litan, a fraud expert and analyst for the consultancy Gartner.
Our inaugural Fraud Summit on Oct. 22 at the Meadowlands in New Jersey will feature an impressive lineup of information security leaders offering timely insights about practical risk mitigation strategies.
Fraudsters are using DDoS to distract banks during account takeover attempts, says fraud prevention expert Avivah Litan, who highlights DDoS trends to watch in 2014 and reviews how attack techniques have evolved in the last year.
Banking institutions and merchants are fighting back against cyber-attacks by sharing information and assisting law enforcement investigations, says Julie Conroy of Aite, which has issued a report about account takeover and cyberfraud trends.
Face-to-face and over-the-phone social-engineering schemes are increasingly used to perpetrate fraud, highlighting the need for more education and real-time transaction monitoring, says Gartner's Avivah Litan.
Knowledge-based authentication is no longer reliable, says fraud expert Avivah Litan, an analyst at Gartner. She explains why so-called behavioral authentication is the only reliable way to verify users.