Managing Director - Visa & Check Loss Prevention Group, Charles Schwab
Caldwell serves as the Managing Director of Schwab's Visa and Check Loss Prevention Group (VCLP). VCLP is responsible for conducting investigations on VISA debit card, Check, and ACH fraud claims reported by Schwab clients, and working with other groups within the firm to identify fraud trends and adjust/implement prevention strategies. In addition, he partners with public and private organizations to combat fraud. Before joining Schwab, Caldwell served as an FBI field supervisor in the San Francisco Division's Monterey Bay resident agency, managing agents investigating public corruption, fraud/money laundering, fugitives, and violent crime, and representing the FBI to local law enforcement in a three county region. Prior to that he represented FBI interests to foreign law enforcement partners in several central European countries from the U.S. Embassy in Vienna, Austria. He began his FBI career in Eugene, Oregon, investigating a broad variety of federal crimes.