Diane E. McCracken

Diane E. McCracken

Senior Vice President and Chief Information Security Officer, Customers Bank

McCracken is a technologist first and foremost with over 15 years in Information Technology. Her office includes loss prevention and security, information and cyber security and business continuity and disaster recovery. She made the leap to Information Security in 2004 as an analyst with Sovereign Bank. She joined Customers Bank in 2011 as the Information Security leader and has assumed various roles including launching the bank's first mobile app in 2012, standing up the vendor management practice and cybersecurity programs. She was promoted to Chief Security Officer in September, 2015. McCracken is a member of Infragard, FS-ISAC and ISC2. She earned her CISSP certification in 2007.


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